Legal

Refund & Cancellation Policy

Draft — last generated 2026-10-23

This is a starting draft, not legal advice, and the exact refund window/conditions below are placeholders. Please confirm the real policy before publishing live — it is referenced from checkout, so it should be accurate.

Course purchase

The Laptop Repairing Course is sold as digital access to recorded video lessons. Because access is granted once your payment is verified, refund requests are evaluated case by case. Contact us on WhatsApp with your order details if you believe a refund is warranted (for example, a duplicate payment or a technical issue preventing access).

Failed or pending payments

If a payment fails or remains pending, no course access is granted and no charge should be applied. If you were charged but did not receive access, contact us with your payment reference and we will investigate.

Offline practical training

The 10–15 days offline practical training is a request-based add-on included with the course, not a separately purchased item. If a confirmed training session is cancelled or rescheduled by us, we will work with you on alternative dates.

How to request a refund

Message us on WhatsApp with your registered email and order ID. We will review the request and respond with a decision and, if applicable, the refund timeline.